This course is designed for students who have the desire to work as a Computer Hardware and Network Engeneers in any organization.

Candidates must possess JHS / SHS, Technical / Vocational, O’ level or its   equipment and any professional certificate.



• Understand the fundamentals of computer technology, networking, and security.

• Identify hardware, peripheral, networking, and security components of a computer.

• Understand the basic functionality of the Windows OS.

• Understand basic troubleshooting methodology.

• Practice proper safety procedures while working with computers.

• Effectively interact with customers and peers.

• Identify and define network components, models, and protocols 

• Install, configure, and troubleshoot networks  

• Manage and monitor networks  

• Implement security methods to ensure network security

• Describe the enterprise desktop life cycle.

• Assess hardware and infrastructure readiness for enterprise level desktop deployment.

• Identify and select the appropriate deployment option as per organizational requirements.

• Deploy, manage, and secure desktops by implementing centralized policies.

• Design, configure, and implement desktop settings

• Manage and maintain an organizational desktop infrastructure.

• Plan, configure, and implement user state virtualization. 


Part 1 - Installing, Configuring, Managing, & troubleshooting a PC

After completing this course, the students should be able to:


• Describe computers and their components. 

• Install, maintain, and troubleshoot computer components and peripherals. 

• Diagnose and troubleshoot issues affecting laptops and personal computing devices. 

• Install and configure the Windows OS.

• Describe OS boot sequences, methods, user interfaces, startup utilities, and system tools and utilities. 

• Carry out preventative maintenance and safety procedures. 

• Describe computer networks, their components, network connectivity options and methods. 

• Mitigate computer security threats. 

• Describe green computing and its approaches. 

• Appropriately use communication skills at the workplace.


Paart 2 - Protocol & Internetworking Standards

After completing this course, the students should be able to:

• Explore and summarize networking concepts. 

• Install, configure, and troubleshoot wired and wireless networks. 

• Identify the various network media types and connector types. 

• Explore different network topologies.

• Explore the LAN and WAN technologies. 

• Identify and troubleshoot common connectivity issues.  

• Analyze network traffic using the appropriate network monitoring resource. 

• Implement wireless security measures. 

• Identify the methods of network access security and user authentication. 

• Identify common threats, vulnerabilities, and mitigation techniques in the context of network security.


Part 3 - Enterprise Business Desktop Deployment

After completing this course, the students should be able to:

• Understand desktop deployment 

• Identify the different desktop deployment levels and methods 

• Assess the network infrastructure for deployment and test application compatibility 

• Identify deployment scenarios and challenges and guidelines for desktop deployment 

• Understand the role of Active Directory Domain Services (AD DS) 

• Identify image formats and the imaging process and create and maintain images

• Plan and deploy desktops in a small business environment, medium business environment, and an enterprise business environment 

• Install and configure Remote Desktop Services (RDS) 

• Implement user state virtualization, desktop deployment support, and desktop security 

• Monitor the desktop health using various tools and troubleshoot enterprise desktops